Your First Aussie Camping Trip: What to Pack and What to Expect — Apr 2025
Privacy Policy for Quokka Camping
Last Updated: 22 Nov 2024
1. Introduction
Welcome to Quokka Camping, where we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
2. Information We Collect
Personal Information: This includes your name, email address, phone number, and billing information when you make a purchase or create an account on our site.
Usage Data: We automatically collect information about how you use our website, including which pages you visit, how long you stay on each page, and what you click on.
Cookies and Similar Technologies: We use cookies to enhance your experience on our website. Cookies store information like your language preferences or login information. You can set your browser to refuse cookies or alert you when cookies are being sent.
Location Information: With your permission, we might collect data about your location to provide you with localized content or services.
3. How We Use Your Information
We use the information collected for various purposes:
To provide and maintain our service, ensuring that our website functions correctly and offers an optimal user experience.
To improve, personalise, and expand our services, by understanding how users interact with our site.
To process transactions, manage payments, and communicate with you regarding your account or transactions.
For customer support, to respond to inquiries and provide necessary assistance.
Marketing and Promotions: With your consent, we might send you information about promotions or updates about our services.
4. How We Share Your Information
Your information might be shared under these conditions:
With Third-Party Service Providers: These entities assist us in operating our website, conducting our business, or servicing you, like payment processing, data analysis, or marketing.
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information might be transferred.
5. Your Data Protection Rights
Depending on your location, you might have certain rights regarding your personal data:
Right to Access: You can request to see the personal data we hold about you.
Right to Rectification: If your data is inaccurate or incomplete, you can ask for updates.
Right to Erasure: You can request the deletion of your data under certain circumstances.
Right to Restrict Processing: You have the right to ask us to restrict the processing of your data.
Right to Data Portability: You can request to receive your data in a structured, commonly used format or to be transferred to another controller.
Right to Object: You can object to the processing of your personal data based on your situation.
6. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no internet or email transmission is ever fully secure or error-free.
7. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@quokkacamping.com.au
By using The Quokka Camping Website, you consent to our Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.